Ordering Information

We've designed the site to make ordering your water softener salt as simple and intuitive as possible. Simply navigate to your desired grade of salt using the links on the left, select the quantity you require and add it to the cart. Following the prompts, complete the fields in the checkout and submit your order. We use Sagepay as our secure payment gateway, so your personal details are safe. Sagepay are renown for their world class security.

Once we have your order we'll despatch it and it will normally be with you in 2 or 3 working days. If there is an issue or change to this we will let you know.

Product Brands:
Our core product range is stocked in our Lincoln depot in large quantities and we strive to always have sufficient stocks to meet demand. Many major PLCs, Local Authorities, educational establishments and healthcare organisations throughout mainland england rely on our prompt service.

Substitutes:
In the rare event of supply issues or product shortages, we reserve the right to substitute an alternative brand of equal quality and specification. We will let you know if this is the case and give you the option to accept the alternative brand, wait for your preferred brand to come back into stock or cancel your order. Please rest assured we only supply good quality salt from reputable suppliers. No harm will come to your equipment for substituting one good quality brand for another. If you have a preferred brand, please let us know as we may be able to meet your requirements.

Key brands of Tablet Water Softener Salt in the industry include Hydrosoft, Aquasol, Pioneer, Broste, Aquaduxion, Care Cubes, Tabsol and many others.

Popular Granular (or granulated) Salt includes Hydrosoft Salt Tablets, Granulite, Care Crystals to name but a few.

Block Salt producers include Harveys Block Salt (made by the English Block Salt Company in Cheshire), Kinetico Block Salt, Aquaduxion Block Salt, Culligan Block Salt.

Payments:
We take your payment at the time of ordering. This allows us to offer very competitive prices. We don't offer credit accounts other than to "Blue Chip" PLC, Public Sector and NHS Customers

Discounts:
Our prices should be highly competitive in the industry for the quantities stated based on quality, delivery time and customer service and reliability. If you require more than 5 tonnes, or for deliveries outside mainland england please call the Salt Line 01522 509383 and speak to one of our logistics experts.

White Label Resellers / 3rd Party Deliveries:
If you're ordering salt for delivery direct to your customer please let us know. If you email us a delivery note on your own paperwork, we will attach it to the pallet in order to strengthen your brand. We can handle multiple deliveries to different depots on a national basis as required.

PLC, Public Sector and NHS Customers
Please email or fax (01522 509383) your purchase order. Please state the delivery address and the invoice address clearly. We will do the rest. Automatic credit accouts are available.